Reorder Embroidery Art PlacementUpdated 22 days ago

Instructions for Reorder Embroidery Art Placement Updates
This process must be followed when a reorder uses an existing embroidery art file but requires a different placement or style.
For Sales:

• When using a reorder art file, check the placement and style listed on the art file.
• If the requested placement or style differs from what’s shown on the file, add the following note in the order’s Notes section:
•  “Add new placement/style to art file.”

For Customer Service (CS):

• Upon seeing the note from Sales, create an Art Note (or update the existing one) requesting the art team to add the new placement/style to the reorder art file.

For Art:

• After updating the art file with the requested placement or style, leave a comment in the Art Note confirming that the edit has been completed and is ready for use.